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Consumer affairs

May 2025

  • a blurred-out woman's face in the background taps into her mobile phone

    Scam watch
    ‘Hi mum!’ The simple WhatsApp text scam costing parents and friends dear

  • An image showing empty shelves

    Meta and Shopify urged to act as scale of ‘ghost stores’ preying on Australian online shoppers revealed

  • People walk past a Marks & Spencer shop on a high street

    Clothing shortages, food waste and millions lost each day: inside the M&S cyber-attack chaos

  • A woman having a driving lesson with an instructor

    ‘It’s wild’: how the cost of learning to drive in the UK is accelerating

  • Glut of early fruit and veg hits UK as climate change closes ‘hungry gap’

  • UK regulator could ban vet chains from linking incentives to certain treatments

30 April 2025

  • Stock image of a smartphone with the Meta logo on it.

    Meta slowest to remove scam content, says City watchdog

  • headphones

    Lost or stolen
    What to do if your wireless headphones are lost or stolen: some sound advice

  • British Gas logo

    Consumer champions
    British Gas has billed my account for Glasgow address that is not mine

  • Cup of coffee with Lavazza logo

    UK watchdog bans coffee pod ads over ‘misleading’ composting claims

29 April 2025

  • Solar panels in Herne Bay, UK

    Put communities at the heart of net zero strategy

  • How to support your school for free illustration

    Money hacks
    From governor to reading buddy: seven ways to help a school prosper

28 April 2025

  • Marks and Spencer logo

    M&S cyber-attack: when will orders be back, and is my data at risk?

  • The Hinkley C power station under construction, seen from the Steart Marshes reserve in Bridgwater, Somerset on 5 April 2025.

    Scrapping Britain’s nuclear power plans would lead to lower energy bills

  • An older man laughs as he uses a phone and laptop while sitting at a table in an alleyway in Barcelona

    Consumer champions
    I thought the advert ‘roaming is getting better with EE’ was misleading

  • A trader works on the floor at the New York Stock

    Do I (in the UK) need to worry about the US stock market?

27 April 2025

  • Members of the campaign group Waspi (Women Against State Pension Inequality) protest in Westminster as Rachel Reeves delivers the budget.

    Scam watch
    ‘Waspi’ women warned over fake compensation websites

    Sites ask for personal details for claims to process payouts that do not exist as government has ruled them out

26 April 2025

  • Couple gardening with sustainable solar panel house in background

    A new leaf: cheap and low-cost ways to bring a garden to life

    Experts and readers give tips on making the most of your outdoor space without spending thousands

25 April 2025

  • a customer walks into an M&S food hall

    Marks & Spencer pauses online orders as firm struggles with cyber-attack fallout

  • a blue gas flame on a gas oven hob ring

    Average energy bill in Great Britain to fall 9% as Trump tariffs hit gas prices

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